Overview

Medilink-Global is principally involved in providing Third Party Claims Administration (TPA) services by operating a state-of-the-art claims management technology to facilitate healthcare claims processing.

Medilink-Global offers its TPA services to facilitate the administration of both the in-patient and out-patient healthcare schemes of corporate organizations and insurance companies. The Medilink-Global System facilitates online real-time eligibility verification and confirmation of benefits as well as automated adjudication of out-patient healthcare claims.

Medilink-Global’s TPA operation is also supported by the Medibridge Hospital and Medibridge Clinic, which offers single unified platform for the healthcare providers for claim submission, request of E-LOG (letter of guarantee) and E-Billing. 

Service Description

The services provided by Medilink-Global for both the outpatient and in-patient are:

• On-line Pre-consultation eligibility verification
• On-line Post-consultation claims data capture and validation 
• Payment processing
• Administrative arrangements for financial guarantees
• Post-admission follow-up
• Communication of disapproval or non-admissibility of medical diagnosis
• Pre-discharge – adjudication of hospital bills
• Post-discharge claims documentation